I have the client portal setup on it's own page. After the client cancels from within the client portal, they receive an email but the page is not redirected to the Successful Cancellation page.
Both the Successful and Unsuccessful Cancellation pages have been input into the admin area of Amelia.
The redirection pages work only when the cancellation is done through the email; not through the customer panel. So, if the customer panel didn't work, the %appointment_cancel_url% placeholder would cancel the appointment, and redirect the customers to the redirection page.
I have the client portal setup on it's own page. After the client cancels from within the client portal, they receive an email but the page is not redirected to the Successful Cancellation page.
Both the Successful and Unsuccessful Cancellation pages have been input into the admin area of Amelia.
Thanks.
Hello Lark
Thank you for your purchase.
The redirection pages work only when the cancellation is done through the email; not through the customer panel. So, if the customer panel didn't work, the %appointment_cancel_url% placeholder would cancel the appointment, and redirect the customers to the redirection page.
Kind Regards,
Aleksandar Vuković
[email protected]
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Hi Aleksandar:
Thanks so much for the reply! Appreciated.
You're welcome, Lark
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables