We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I'm thinking about purchasing amelia for WordPress. I have some questions.
Q1:
I was wondering if something like below is possible.
The function I want: There're two services, plan A and plan B. Both services are 1 hour. Plan A has 20 numbers of people available but plan B is private.
So if someone chooses plan B, at the same time as plan B, plan A should be unselectable automatically.
If there are no functions like that, should I select plan A and make it a "special day"?
Q2:
Also, I was wondering if amelia syncs to google calendar (I think it does).
What I'd like to do is if someone makes a booking, then show or resister the details on our google calendar.
Q3:
If I buy a Basic plan and build it on a local server and then export the entire website to the web server, does it count as two domains? I mean can I deactivate the code when necessary?
Hope my questions are making sense.
thanks,
Hi Kazuki,
thank you so much for taking interest in Amelia, and for contacting us.
I will be happy to answer your questions:
Q1: If you put same employee to work on Service A and Service B, and someone books 10am service A, 10am service B will automatically be unavailable as that employee is busy now in service A.
Q2: Yes, we have an integration with Google Calendar, that reflects appointments that are made into your Google Calendar.
Q3: You can simply edit the domain you're registered with and change it to the new domain; you don't need another licence.
I hope this helps!
Thank you so much! Everything is clear now:)