We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hy
I am a french speaking personne.
Q 1 - I am looking for any french documention regarding the usd of Amelia.
Q 2 - In the reservation time table it not the same as my available time scedule
images 01A, 01AA, 01AAA
Q 3 How to active coupon on reservation?
Hello Denis
Thank you for your purchase.
1. At the moment, there's no documentation available in French. We're going to include it in the future (when we find a translator), but I can't say when that will be.
2. If you created your employees before you configured Global Working Hours, those employees picked up the Company’s working hours which come as default with the plugin (09:00 – 17:00).
Employees can have different working hours than those of the company, so to configure availability for your services, you need to configure the working hours of employees assigned to those services. Employees’ working hours override the company’s working hours. To set them up, you need to go to the “Employees” section, select the employee, and configure their schedule from the “Work Hours” tab.
3. When you create a coupon in Amelia/Finance/Coupons, you assign it to services, enable Coupons in Amelia Settings/Payments settings, and that's it. You will see a coupon field in the last step of the booking process, add the coupon and click on the check-mark in the right.
Kind Regards,
Aleksandar Vuković
[email protected]
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