My dashboard disappeared when I updated the plugin, everything was working fine before this happened. I deactivate, deleted, and did trouble shooting and it's still not working. How do I fix it?
Thank you for your purchase, and sorry for the inconvenience.
This can happen for a few reasons, but I can't say what caused it without taking a look.
First - try to purge cache from your website. If that doesn't work, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
My dashboard disappeared when I updated the plugin, everything was working fine before this happened. I deactivate, deleted, and did trouble shooting and it's still not working. How do I fix it?
Hello Misty
Thank you for your purchase, and sorry for the inconvenience.
This can happen for a few reasons, but I can't say what caused it without taking a look.
First - try to purge cache from your website. If that doesn't work, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables