We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Suggestions for improvement:
It would be good if we - business owners - could block a customer if the customer has not reached the agreed agreement and has not paid. Then we will have the opportunity that he / she can not book in the future until payment has been made for the previous time.
Hi, Henning!
I apologize for the delayed response, we don't work on weekends.
And thank you for the idea, I believe plenty of business owners would agree with you on that.
If you have a couple of minutes, please suggest this feature on our website, so our developers will see that there's a demand for such functionality.
Feel free to contact us if you have any other questions or concerns.
Best Regards.
Thanks.
Done