We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2719544
Tables with information from formidabletable don't appear on the frontend
Closed

Comments

  • Roee Angel started the conversation
    March 13, 2021 at 5:20pm

    Hello,

    I recently installed your Formidableform integration plugin.

    I manage to create the tables and see them in the backend, but when I try to place them in the frontend they don't appear - (only the title of the graph and the label of the filter fields appear).

    1. I did Activation for a Formidableform plugin.

    2. I do not have a Plugin that is related to / affects Formidableform.

    3. I tried to delete and recreate the form and the table - but the same problem remains.

    4. I turned off all plugins except these (Formidable, WPDataForn, and the integration plugin) and replaced the theme with the WP basics - but the same problem remains.

    The rest of the tables, whose source is not Formidableform, work e appear properly in Frontend as well.

    I would be happy to help, it is very urgent for me.

    Thank you

  • Roee Angel replied
    March 13, 2021 at 6:37pm

    I was able to solve the problem by deleting the following line from the page header:

    < script src = "https://ajax.googleapis.com/ajax/libs/jquery/1.7.2/jquery.min.js" >

    But I need it. Why is it corrupting your plug-in?

  •  2,576
    Aleksandar replied
    March 15, 2021 at 2:42pm

    Hello Roee

    Are you maybe using the Cherry plugin (or some other plugin, which requires version 1.7.2 of jQuery)?

    Our plugin is based on wordpress built in version of jquery which is 1.12. You can deactivate jQuery that is included with Cherry framework and request a compatible version for WordPress from the Google CDN and you can find instructions here. 

    I saw you submitted a refund request, but still wanted to clarify.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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