As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Two mayor issues:
1. Customer Panel login error on mobile users IOS because on Desktop Windows computers customers can login.
2. Woocommerce warning: “Appointment” cannot be purchased. Please remove it from your cart.
Hi Joel,
thank you so much for reaching out to us!
I apologize for the late response as we don't work on weekends.
Please let me know if you have updated Amelia to 3.1.2 on Friday; additionally, the image that you provided for your first question cannot be opened, please check.
Also, have you connected the WooCommerce product?
From version 2.3.1 it is possible to set different WooCommerce products for different services and events. By default, all services/events are connected to one WooCommerce product, but if you create multiple products you will be able to choose a product that will be connected to each service/event.
Once you enable WooCommerce as a payment method, go to the Services page, open one of the services and you will see a Settings tab. When you choose this tab you will see the option “Select WooCommerce product” where you can choose a product that will be connected to this service and hence create appointments for it.