We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2718064
My service description does not Appear
Closed

Comments

  •  4
    Emmanuel Dodoo Cann started the conversation

    Hello, the description about my service doesn't show on the page, what do I do in order to see the description, you cann check the URL provided see the real effects

  • [deleted] replied

    Hi, Emmanuel!

    I apologize for the delayed response.

    And thank you for choosing Amelia.

    If you're talking about this page https://www.flowmedicareservices.co.uk/bookings/ , then it's a Step-by-step booking form that doesn't display Service descriptions.

    If you want to have the descriptions on your booking page, please use the [ameliacatalog] shortcode for the Catalog view.

    If you have any other questions, please let us know.

    Best Regards.