Hello, I would like to be able to configure notifications to clients and employees so that notifications are only sent when services are booked but not every reservation made in packages. In other words, only reservation appointments notifications are sent and received for individual services but not for packages, since if a package of 20 appointments is purchased, there are a lot of emails for customers and employees. I am waiting for an answer, a greeting.
Hello no, what I need customers and employees receive notifications when packages are purchased and when appointments are purchased (appointments that do not form a package).
Can you help me please
That's the default setup of the plugin, I don't understand what's not working for you.
Did you configure "Appointment Approved" and/or "Appointment Pending" email templates? Are they enabled? Did you configure "Package purchased" email template? Is it enabled?
They are repeated for employees and customers, so you only need to edit the templates, and enable them. Given, of course, that you configured Notification Settings prior to that.
Hello, I am going to try to explain better, what I need is that notifications reach both clients and employees of the purchased appointments and the purchased packages. But what I don't want is notifications to reach either customers or employees of approved package appointments, because there are so many. Have I explained myself better?
Can you please provide me a temporary admin user for your website, César? Just make sure to enable the PRIVATE response, since this is a public ticket.
You want that all notifications are sent to customers and employees.
You don't want the notifications to be sent to either customers or employees.
That's all set by enabling the desired notifications in Amelia/Notifications. If employee notifications are turned off, employees won't receive them, and if customers' notifications are turned on - customers will receive them. Same goes the other way around.
If this is still not what you're looking for, please provide some screenshots and detailed explanation about this.
Hello César
If I understood correctly, you want your customers and employees to receive email notifications only when appointments are booked, and not packages?
You can simply turn off the "Package Purchased" email notification, and it will not be sent.
Kind Regards,
Aleksandar Vuković
[email protected]
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Hi again César
That's the default setup of the plugin, I don't understand what's not working for you.
Did you configure "Appointment Approved" and/or "Appointment Pending" email templates? Are they enabled? Did you configure "Package purchased" email template? Is it enabled?
They are repeated for employees and customers, so you only need to edit the templates, and enable them. Given, of course, that you configured Notification Settings prior to that.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Can you please provide me a temporary admin user for your website, César? Just make sure to enable the PRIVATE response, since this is a public ticket.
You want that all notifications are sent to customers and employees.
You don't want the notifications to be sent to either customers or employees.
That's all set by enabling the desired notifications in Amelia/Notifications. If employee notifications are turned off, employees won't receive them, and if customers' notifications are turned on - customers will receive them. Same goes the other way around.
If this is still not what you're looking for, please provide some screenshots and detailed explanation about this.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables