Hello César

If I understood correctly, you want your customers and employees to receive email notifications only when appointments are booked, and not packages?

You can simply turn off the "Package Purchased" email notification, and it will not be sent.

Hi again César

That's the default setup of the plugin, I don't understand what's not working for you.

Did you configure "Appointment Approved" and/or "Appointment Pending" email templates? Are they enabled? Did you configure "Package purchased" email template? Is it enabled?

They are repeated for employees and customers, so you only need to edit the templates, and enable them. Given, of course, that you configured Notification Settings prior to that.

Can you please provide me a temporary admin user for your website, César? Just make sure to enable the PRIVATE response, since this is a public ticket.

You want that all notifications are sent to customers and employees.

You don't want the notifications to be sent to either customers or employees.

That's all set by enabling the desired notifications in Amelia/Notifications. If employee notifications are turned off, employees won't receive them, and if customers' notifications are turned on - customers will receive them. Same goes the other way around.

If this is still not what you're looking for, please provide some screenshots and detailed explanation about this.