We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2717091
Payment integrations and SMS
Closed

Comments

  • Kelli Gwilliam started the conversation
    March 11, 2021 at 8:22am

    Hi!! Really impressed with your software and think it could really work for me but I need to know if I can link my Square account for pre-authorisation and checkout, and also how the SMS addons work?

  • [deleted] replied
    March 14, 2021 at 10:45pm

    Hi, Kelli!

    I apologize for the delayed response.

    Thank you for your interest in Amelia and for your kind words as well, we highly appreciate them.

    1. At the moment the only way for integrating Square payment is if you use integration with WooCommerce and our plugin. WooCommerce supports various payment gateways as well as Square payment so you can use them together. However, in Amelia it's possible to use any payment methods just for check-out, there's no feature that would allow connecting Square accounts for pre-authorization.

    2. We have built-in SMS notifications in Amelia. I can send you the pricing for your country if you'd like me to.

    Also, I'd like to mention that we have a 15 days money-back guarantee, which means you can purchase Amelia, test it, and if it turns out Amelia doesn't fit your business, you can request a money refund within 15 days after the purchase.

    If you have any other questions, please let us know.

    Best Regards.