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Payment screen buffering since upgrade 3.1
This is urgent as raised a ticket 2 days ago & no response. I’m losing business as clients can’t pay.
https://ticksy_attachments.s3.amazonaws.com/E2EFCCFB-E525-4258-9425-2A0BBE9C7144_929.png
Hi, Clare,
thank you for contacting.
I had checked for any internal issue that could have caused this, when you sent the initial ticket - as nothing apparent was found, I have forwarded to the developer to see if any kind of bug is causing this, and I will have an information today. I will reply with it to your initial ticket.
We are having a small update coming out, most likely today, that should fix this, however, I want to be absolutely sure of the source of this infinite loading screen.
Thank you!
Thank you. I keep getting emails from customers who can’t book because of this. I hope it’s sorted soon.
Thanks
Hi Clare,
the update is released and should fix this issue; I am sending it in the attachment.