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  Public Ticket #2716895
Email notifications with incorrect times
Closed

Comments

  • Lynsey McGee started the conversation
    March 11, 2021 at 3:23am

    Hi Amelia

    Suddenly our Amelia event confirmation emails started going out with completely incorrect times. We hadn't made any modifications to the website. Any ideas what could have happened?

  • [deleted] replied
    March 14, 2021 at 9:31pm

    Hi, Lynsey!

    I apologize for the delayed response.

    And thank you for choosing Amelia.

    We added some fixes to the new update Amelia 3.1.2. Please check if you have the plugin updated to this version, and test the notifications again.

    If it wasn't resolved, please provide us with temporary WP admin access, so we will be able to investigate the issue from the inside. 

    You can post the credentials as a reply to this ticket, just make sure you use private mode. 

    We don't interfere with any data except for the plugin and, of course, we don't provide login details to a third party.

    Best Regards. 

  •   Lynsey McGee replied privately
  • [deleted] replied
    March 18, 2021 at 5:57pm

    Hi, Lynsey!

    Please use this email address: [email protected]

    Best Regards.