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  Public Ticket #2716553
Can't find event
Closed

Comments

  • Sarah Howell started the conversation

    On my event sign up form on my website, it shows two events for April 5th. However, on my backend, I can only find one. Of course, I need to edit the information for the one that won't show up. (Or just delete it.)


    Why can't I find the second event? 

  • [deleted] replied

    Hi Sarah!

    Thank you for contacting us.

    I have visited your site, and this is what shows for me (same as in your backend):

    8496935380.png

    Could you please let me know where is the other April 5th event showing?

    Or optionally, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. 

    You can write credentials here just check Private Reply so nobody can see them except us.