Okay
  Public Ticket #2716055
Customer email
Closed

Comments

  •  1
    Liza Hamawy started the conversation

    Hi Support,


    It happens very often that our customers fill in a wrong mail adres, for example 

    [email protected]  or  [email protected]

    The send email bounces because of this.

    What would be the best solution to edit the mail adres or to even prevent this from happpening ?

    Kind Regards,
    Liza Hamawy
    Dutch Tattoo Shop

  • [deleted] replied

    Hi Liza,

    thank you for purchasing Amelia, and for contacting us.

    The easiest way would be to edit the customer's email in the backend of Amelia. You can go to Amelia > Customers > Edit the customer.

    I hope this helps.

  •  1
    Liza Hamawy replied

    Hi Ivana,


    Thank you for the reply.

    We do not check every appointment for a correct mailadres.

    Is there any possibility that you could implement this in Amelia, that the email is checked when the customer fills in the email addres ?

  • [deleted] replied

    Hi Liza,

    thank you for the kind reply; I apologize for the later response as we don't work on weekends.

    Unfortunately, that isn't a planned feature yet; however, id you suggest it here, users will be able to vote for it and it can be considered in the future. We have a lot of feature requests,  the most requested features are in the top of the list and we really try to implement as many new features in each update.


  •  1
    Liza Hamawy replied

    Thank you, I did the suggestion