We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
is there a way to have custom fields in the booking form arranged in one column, not in two columns?
that's it, thanks for any info!
Best from Berlin,
Jo
Hi Jo,
thank you for reaching out to us.
There isn't such possibility in Amelia with its current built-in features, unfortunately; we are currently working on expanding the customization.
You can suggest that as a feature request here, or check if there is such request there and vote for it.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
I wish you a lovely day!
Thanks Invana,
would really appreciate more customization features in the form, eg.
Hi Jo,
thank you for the kind suggestions!
I apologize the link did not attach appropriately; here is the Feature Request page.
We are preparing an update and release it soon, that will have more expanded customization; to allow clients to shape Amelia design to be more suitable to their business model!