As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
clients trying to book on are unable to enter their name, address and email in order to purchase the event
Hi, Katie!
Thank you for choosing Amelia.
I used the URL you provided as "Related link" and tried to fill in the booking form, so I was able to do it:
I'm not sure if you changed any settings.
If not, then probably the person who was trying to book an appointment was logged in to WP as an Employee or Admin. Please note that you should use incognito mode while testing, otherwise the fields will be pre-filled with your Amelia Role's data.
Hope that will help.
If you have any other questions, please let us know.
Best Regards.