I used the URL you provided as "Related link" and tried to fill in the booking form, so I was able to do it:
I'm not sure if you changed any settings.
If not, then probably the person who was trying to book an appointment was logged in to WP as an Employee or Admin. Please note that you should use incognito mode while testing, otherwise the fields will be pre-filled with your Amelia Role's data.
Hope that will help.
If you have any other questions, please let us know.
clients trying to book on are unable to enter their name, address and email in order to purchase the event
Hi, Katie!
Thank you for choosing Amelia.
I used the URL you provided as "Related link" and tried to fill in the booking form, so I was able to do it:
I'm not sure if you changed any settings.
If not, then probably the person who was trying to book an appointment was logged in to WP as an Employee or Admin. Please note that you should use incognito mode while testing, otherwise the fields will be pre-filled with your Amelia Role's data.
Hope that will help.
If you have any other questions, please let us know.
Best Regards.