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  Public Ticket #2715257
Zoom Accounts not being added during Employee setup.
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  • Michael Claypool started the conversation

    I have had this problem on a couple sites now.  I will add all the information for a new employee (F & L name, email, zoom account and password), after I save the information, the only thing that shows up in the database is the first and last name and the email address.  The zoom account and password are not created.  I went through and created over 60 accounts and only about 5 actually populated the content.  This has happened on at least 3 sites over the past 6 months.

  • [deleted] replied

    Hi, Michael!

    Thank you for your inquiry.

    Our developers looked into this issue and figured out there's a bug.

    They are already working on it and hopefully, it will be fixed soon.

    Sorry for this inconvenience.

    If you have any other questions, please let us know. 

    Best Regards.