We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am trying to add consent with Privacy Policy, Terms of Use and Refund Policy to the form with the payment but can't really find the way to do this. In the custom field with a check box, I cannot add links only text, but I need to add links to separate pages. Like it's usually done with this kind of consent.
Hello DoctorZoidberg,
The only custom field that supports HTML at the moment in Amelia is the Text content custom field, the other custom fields don't support HTML, unfortunately. So you would need to add the links that you want to the Text content custom field, and add the checkbox field for customers to check they read the policies and terms of use. I will add this as a feature request to our list, so HTML in the other custom fields can be considered in the future, but please suggest that as a feature request here as well, or check if there is such request there and vote for it.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
It is hard to align the custom HTML text field together with the custom checkbox field. They tend to split into different columns.
It seems like a very common thing to have a checkbox with a link. Anyway, thanks for the reply and I added the request for this feature.
I hope that the feature will be considered and implemented in one of the future versions of Amelia. You are welcome.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.