When a client books a session with me, Amelia notifies by email. It sends out an email to the client which has the correct appointment time. But for the employee, it sends out an email notification and it always has the wrong time on that email and in the appointment dashboard. I have to go in to update the appointment time every time. Please help me fix this.
The timezone applied to Amelia is the one you choose in your WordPress General Settings, so please check there if you have set your City timezone, as if you haven't there can be a mismatch in the times on the front and in the back. For the front-end, customers can see times in their own timezone or the back-end timezone, depending on if you enable or disable this option in Amelia -> Settings -> General. So, if you enabled this customers saw the correct timezone but your back-end is not set to the proper (your)timezone.
When a client books a session with me, Amelia notifies by email. It sends out an email to the client which has the correct appointment time. But for the employee, it sends out an email notification and it always has the wrong time on that email and in the appointment dashboard. I have to go in to update the appointment time every time. Please help me fix this.
Tod
Hello Tod,
The timezone applied to Amelia is the one you choose in your WordPress General Settings, so please check there if you have set your City timezone, as if you haven't there can be a mismatch in the times on the front and in the back. For the front-end, customers can see times in their own timezone or the back-end timezone, depending on if you enable or disable this option in Amelia -> Settings -> General. So, if you enabled this customers saw the correct timezone but your back-end is not set to the proper (your)timezone.