We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
i have problems synchronicing with google calendar. There is an Error ocurring when i select an employee to synch with google calendar.
Hello Samuel
Thank you for your purchase.
This error usually occurs when Google attempts to assign multiple tokens to one employee. Can you please access your database, and navigate to the wp_amelia_providers_to_google_calendar table? In it, delete all rows; refresh the employees page, and try again.
It's possible that your database prefix is not wp_ so look for your_prefix_amelia_providers_to_google_calendar table.
Kind Regards,
Aleksandar Vuković
[email protected]
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