We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2713760
Show appointments reservation details into Customer panel
Closed

Comments

  • Bogdan Ana started the conversation
    March 8, 2021 at 4:51pm

    Hello there,

    I have a small request about the appointment details. I want to show them into the Customer Panel as they are displayed into the Employee Panel. 

    I see that are shown into the Employee Panel, but not on Customer Panel(here i have only Duration and Payment details.)

    Can you help me with that? Or do you have some work around that can i use?

    Thank you in advance!

  • Bogdan Ana replied
    March 9, 2021 at 11:13am

    Any news ? 

    Thank you in advance!

  • Bogdan Ana replied
    March 10, 2021 at 6:58am

    Any news ? 

  • [deleted] replied
    March 10, 2021 at 10:17am

    Hi, Bogdan!

    Thank you for choosing Amelia.

    Could you please tell us which details exactly you want to display on the Customer Panel?

    Looking forward to hearing fromyou. 

  • Bogdan Ana replied
    March 10, 2021 at 10:34am

    Hey Liza,

    I had added Employee shortcode in one page ([ameliaemployeepanel appointments=1]) and Customer shortcode in another ([ameliacustomerpanel appointments=1])

    If you login as Employee into the page and check one appointment ... You have in the right side next to the pencil button one arrow that shows you the details of the order. Customer and Custom fields that are entered for that appointment. Into the Customer panel you don't have that. 

    The question is how can i add those fields also on Customer panel ?

    thx in advance.

  • Bogdan Ana replied
    March 10, 2021 at 2:49pm

    Any news? 

    Thank you in advance!

  • [deleted] replied
    March 12, 2021 at 1:07pm

    Hi, Bogdan!

    There isn't a possibility of showing the custom fields answers on the Customer panel, unfortunately, with Amelia's current built-in features. Also, a customer can't see other customers' details on his/her panel (if it's a group Appointment that was booked separately).

    Probably, it can be achieved with some customization., so if you consider this option as a possible solution, we can recommend to you some developers that work with Amelia (since our own developers are extremely busy with their tasks).

    Also, we are always looking for ideas on how to make Amelia better. So if you have a couple of minutes, please suggest this feature on our website.

    If you have any other questions, please let us know.

    Best Regards.