Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
-
Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
-
Browse our detailed documentation (Amelia, wpDataTables)
-
Explore helpful articles,
-
Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hello TMS team,
it is not possible to activate the Amelia plugin.
What is the payment code?
What is the order code?
This is the only info I have.
Receipt # 23421307-20301837
Amount Paid
€63.07
Receipt Date
28th Feb 2021
An update is also not possible.
About Envato also gives no success!
Thanks for an answer.
Hello Michael,
thank you for purchasing Amelia, and for contacting us!
In order to activate it, you need to leave the "Purchase code" field blank, and just click on the "ACTIVATE WITH ENVATO" button. It'll take you to the login page, and activate the plugin.(you need to be login on Envato)
Upon activation, you still won't be able to update it right away, simply because WordPress is doing these activation checks a few times a day - it's not an automated process. So, if you're able to activate it, but unable to update it, just wait a few hours and try again.
On the other hand, you can always update the plugin manually by following these steps:
IMPORTANT: Do NOT delete the old version from WP-admin (by clicking “Delete” in the plugins page) if you don’t want to lose all your tables!
1. Download zip from this link
2. Use FTP to open /your_wordpress_folder/wp-content/plugins
3. Delete existing ameliabooking folder.
4. Upload previously downloaded ameliabooking folder through FTP to plugins folder (unzip it)
5. Go to WP-admin panel, open Plugins section.
6. Deactivate Amelia, and then activate it again.
7. Clear server and browser cache