2 Weeks ago I managed to enable the google calendar integration to show all bookings in the google calendar (in test mode).
About one week ago this connection stopped working.
In the google account of the employee I see that access has been granted. When I try to connect the google calender in the amelia backend I get the error message that connection is not possible.
Any idea what went wrong?
Did Google maybe change the way the integration has to be set up in the google cloud services?
This usually happens when Google tries to assign multiple calendar tokens to the same employee, in wp_amelia_providers_to_google_calendar table in the database.
You'd need to go into that table, delete all rows from it, and after that it should work fine.
If you need help with this, please provide me database access credentials (phpMyAdmin or cPanel), and I'll gladly do it for you.
2 Weeks ago I managed to enable the google calendar integration to show all bookings in the google calendar (in test mode).
About one week ago this connection stopped working.
In the google account of the employee I see that access has been granted.
When I try to connect the google calender in the amelia backend I get the error message that connection is not possible.
Any idea what went wrong?
Did Google maybe change the way the integration has to be set up in the google cloud services?
Hello Rainer,
thank you for reaching out to us!
This usually happens when Google tries to assign multiple calendar tokens to the same employee, in wp_amelia_providers_to_google_calendar table in the database.
You'd need to go into that table, delete all rows from it, and after that it should work fine.
If you need help with this, please provide me database access credentials (phpMyAdmin or cPanel), and I'll gladly do it for you.
Thx Ivana, this was the reason, it's working now again.