As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Okay
  Public Ticket #2713073
Packages
Closed

Comments

  • Vez Jauffur started the conversation

    Hello. I would like to purchase Amelia. However, on the back-end panel (demo), I could not find a way to assign a package service to a customer myself. I have to do that manually for some customers. Could you please tell me if this is actually possible? Thank you. 

  • [deleted] replied

    Hello Vez,

    thank you for contacting us.

    As I have already contacted you back regarding this question in your other ticket, and provided a reply, we can close this ticket as a duplicate.

    Thank you for understanding; if you have further questions please feel free to open a new ticket, or if the questions are related to this topic, please reply to the other ticket.