Thank you for your purchase, and sorry for the late response.
Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.
If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in back-end +/- the time difference (depending on where you are in regards to the time zone set in WordPress' General settings).
Hi Amelia
Our clock has gone funny. The event confirmation emails are displaying the time incorrectly.
eg
You have successfully booked Spin with .
Date: 08/03/2021
Time: 8:00 am
If you need to cancel, please click here: Cancel - Spin
The actual time of the event is 19:00 -
Any idea why this has happened? Is there a clock setting I need to change somewhere?
Ta
Hello Lynsey
Thank you for your purchase, and sorry for the late response.
Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.
If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in back-end +/- the time difference (depending on where you are in regards to the time zone set in WordPress' General settings).
Kind Regards,
Aleksandar Vuković
[email protected]
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