Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2712881
Lost password
Closed

Comments

  • Dermod started the conversation
    March 7, 2021 at 9:05pm

    I have licenses for Amelia, Data Tables and Master/Detail under the email [email protected], and I can't access support. 

    I've requested a password reset several times and nothing comes through (yes, I've checked my spam folder).  Creating a new ID seems to be the only way to contact you guys.  I'd appreciate it if you could sort this out.

    Thanks
    Dermod

  •   [deleted] replied privately
  • Dermod replied
    March 9, 2021 at 11:37am

    Hi Ivana - Thank you - I've logged on and changed my password.  There seems to be an issue with your procedure for requesting a password reset.  I submitted a request 4-5 times over a two-week period and got no email in response.  I did check my spam folder.

    Regards
    Dermod

  • [deleted] replied
    March 9, 2021 at 11:41am

    I believe that you have, Dermod; I do apologize that you have not received any emails.

    I will make sure to report this!


    Thank you so much for your kindness and patience.

    I wish you a lovely day, Dermod!