Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Made a fresh set of credentials at Paypal for Sandbox mode, copied the ID and the Secret into Amelia Plugin, but it does not work.
Meanwhile, I got some support from an expert, and we found this: if PayPal is the only payment method being set in Amelia, the whole checkout DOES NOT WORK. It requires to add for example "Invoice", then it works. But we do not want Invoices, we want to have all appointments being paid at checkout. THIS SEEMS TO BE A BUG. Urgent reply required, please!
Don't know if this helps Stefan. I found your post and it looked like the problem I am having too.
When we had only Payal enabled the waiting for payment screen with remain permanently.
Set up a Stripe account and added that, still didn't work.
Disabled the Paypal account, left Stripe, problem solved.
I think it IS a big because the previous version on our test site still works with Paypal.
Nico
Hi Stefan,
thank you for reaching out to us.
Nico, thank you as well, your input is much appreciated.
I have reported this to be checked if there is any inconsistency in the program causing this, as we are preparing a mini update 3.1.1, that should resolve this. PayPal and Stripe are meant to be standalone payment methods, independent from other payment gateways.