As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay
  Public Ticket #2712098
Refund customers
Closed

Comments

  • Messedaa started the conversation

    Hello,
    I connected my wpamelia booking platform to stripe. When my customers pay me, when the transfer arrives on stripe I don't see the customer's name displayed, how do I reimburse a customer?

    2nd problem Impossible to delete an employee, to enter his space

    Thank you

  • [deleted] replied

    Hi Messedaa,

    thank you for contacting us.

    Please go to Amelia > Settings > Payments > Stripe > Metadata & Description.\

    Here you need to put placeholders used for Email Notifications, such as %customer_full_name%, for it to be sent to Stripe during payment.

    I hope that this helps.