if I try to open events in the wp backend or to book an event on the website I get the following error. The plugin worked fine until 24h ago, without any changes made.
I apologize for the belated response, as we don't operate on weekends.
Please let me know if you updated Amelia to 3.1 version; if you have and this error appears, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
if I try to open events in the wp backend or to book an event on the website I get the following error. The plugin worked fine until 24h ago, without any changes made.
Hi Tim,
thank you for contacting us!
I apologize for the belated response, as we don't operate on weekends.
Please let me know if you updated Amelia to 3.1 version; if you have and this error appears, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.