We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2711232
WooCommerce skip cart page
Closed

Comments

  •  1
    Liv started the conversation
    March 5, 2021 at 3:04pm

    Hi, is it possible to skip the woocommerce cart page and go to payment directly? Cheers, Liv

  • [deleted] replied
    March 8, 2021 at 2:52pm

    Hi Liv,

    thank you for purchasing Amelia, and for contacting us.

    It depends; if you are using payment gateway that is only found on WooCommerce, then it is necessary to go to their cart.

    However, you can skip the cart if price is $0; this option can be enabled in Amelia > Settings > Payment Settings > Hide WooCommerce cart when price is 0

    We are integrated with Stripe and PayPal as well, so you can consider to switch from WooCommerce to one of these methods depending on your preference.

    I hope this helps!

  •  1
    Liv replied
    March 8, 2021 at 3:02pm

    Hi Ivana, I'm using Mollie (Netherlands) and have set that up through WooCommerce. My question is, i'm being directed to the /cart page first, but that doesnt add any value since i've just selected all my wishes in Amelia already. For that reason I would say it's better to skip /cart and go to /checkout directly. Is that possible?

  • [deleted] replied
    March 9, 2021 at 10:46am

    Hi Liv,

    thank you for the kind reply.

    At the moment, skipping cart is only possible if value of services chosen totals to $0.

    However, I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.