As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi,
when scheduling an appointment from the back-end, how can I request paiement from the customer? I want them to pay upfront but I’m not sure how to do that with Amelia
Hi Alex,
thank you for purchasing Amelia, and for contacting us.
Unfortunately, this is only possible when you have On Site payment enabled. If your customer is entered manually by you, there is no option to ask them for payment additionally.
Payment can only be prompted for during booking from client's side.