Apologies for replying a bit later, we don't work on weekends.
If you are referring to this solution https://tmsplugins.ticksy.com/ticket/2689702/ please check it out. You can update Amelia to the newest version, 3.1., as we released the version that we sent you earlier with the optimization included (that is implemented in the update 3.1. of Amelia).
As stated in the other ticket (if you still have issues after the update):
If you have a lot of appointments booked on a daily basis , the issue might be coming from there, and if you don't, it is because of the 1 min time slots and the number of available days for booking in advance (365). Your memory size limit on the website is low - 256 MB . Also, the available days for booking in advance should be set to a shorter period (fewer days) in Amelia -> Settings -> General (and it could be set per service in service modal under the settings tab) and it would be better to separate the booking forms per location.
You should also consider increasing your memory size limit on the website (ask your hosting about this).
Hello good day, I had a problem with the amelia plugin where it loaded forever after the person chose the location.
I was told on how to fix it, but now it is happening again also is there a link or place where iCann get new amelia updates?
Hello Emmanuel,
Apologies for replying a bit later, we don't work on weekends.
If you are referring to this solution https://tmsplugins.ticksy.com/ticket/2689702/ please check it out. You can update Amelia to the newest version, 3.1., as we released the version that we sent you earlier with the optimization included (that is implemented in the update 3.1. of Amelia).
As stated in the other ticket (if you still have issues after the update):
If you have a lot of appointments booked on a daily basis , the issue might be coming from there, and if you don't, it is because of the 1 min time slots and the number of available days for booking in advance (365). Your memory size limit on the website is low - 256 MB . Also, the available days for booking in advance should be set to a shorter period (fewer days) in Amelia -> Settings -> General (and it could be set per service in service modal under the settings tab) and it would be better to separate the booking forms per location.
You should also consider increasing your memory size limit on the website (ask your hosting about this).