We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I would like to use shortcodes from other wordpress plugins inside of wpDataTable cells but cant' get this feature to work.
This for example:
[su_tooltip style="bootstrap" position="east" shadow="yes" rounded="yes" content="Tooltip Content"]<u>Click here</u>[/su_tooltip]
Gets rewritten as this, which of course is broken code and doesn't work:
<span class="su-tooltip" data-close="no" data-behavior="hover" data-my="center left" data-at="center right" data-classes="su-qtip qtip-bootstrap su-qtip-size-default qtip-shadow qtip-rounded" data-title="" title="Tooltip Content">Click here
I have selected the option "Parse shortcodes in strings" in the settings. What am I missing and how do I get this to work?
Thank you
Hello Sebastian
You're not missing anything. Parse shortcodes in strings does work for some, but not all shortcodes. We don't have a list of usable plugins and shortcodes, so we can't guarantee that it will work for the plugin you're trying to use.
wpDataTables is reading the shortcode, and that's why you see it as modified data in the cell. Try creating a new column - string, multi-line; and then try using the shortcode. If that doesn't work, unfortunately it would only tell us that the shortcode can't be used in wpDataTables.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Such is life. Sometimes with, sometimes without...
Thank you for clarifying!
You're welcome, Sebastian
Sorry I couldn't be of more assistance here.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables