Okay
  Public Ticket #2710609
Refund
Closed

Comments

  • Noman started the conversation

    Hi


    Looks like WPAmelia isn't going to fit our needs.


    Please process a refund.


    - Thanks!

  • [deleted] replied

    Hi, Noman!

    I'm sorry to hear that Amelia didn't suit your business.

    To request a refund, please follow the steps below:

    Log in to http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and if you're still within 15 days from purchase you will see the "Request Refund" button.

    6366610744.png

    If you don't see it, and you're using a screen with a width lower than 1600px, you will need to scroll through that screen horizontally to see the button.

    After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:

    9137845838.png

    That means that the refund request is successfully submitted and that you will receive your refund in 5 - 7 business days.

    Best Regards.