We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Please! Help - I can't work out the CSS to make this happen
Hi, Katie,
I will be happy to create a custom CSS for you for hiding the price.
Could you please send me a page where I can access Amelia booking window without registering to your website first?
sure - https://www.foxandcat.online/book-an-introduction-to-adapt/
Hi Katie,
thank you for the access!
I apologize for the delayed reply; we don't operate on weekends.
I have opened the booking window, but it is a free sixty minute session. Is it because it is a first one?
If it is only because it's the first one are you consent with me creating a "test" appointment, which you can later cancel? I would need to be able to access an Amelia Booking window where the price is visible so that I can access CSS.
Hi - it shows as price £0.00 - I don't want AMELIA to show any prices at any point throughout the site as that's not how we plan to charge
Hi Katie,
I understand; however, on the page you gave me, I completed a booking and £0.00 did not show anywhere. Can you please direct me to the exact service where you see this pricing show?
Ok you misunderstand. Once you have made a booking and then navigate to the members booking front end panel (here on https://www.foxandcat.online/my-bookings/) the price of any bookings is visible...see screenshot
Hi Katie,
I hid pricing on my site using the following in my css file (in the child theme)
.el-row.am-hide-less-than-desktop {
display:none;
}
Hope this helps
Hi Katie,
this is within the Customer Panel then, not within the Booking window, thank you for clarifying.
In that case the code provided by Ashley will be required; thank you Ashley for contribution.