We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2710261
Pro Version questions
Closed

Comments

  • Grant Holmes started the conversation
    March 4, 2021 at 6:20pm

    In the pro package (Unlimited domains, right?) I can add these anywhere?

    Why would I get an affiliate account?

  • Grant Holmes replied
    March 4, 2021 at 6:52pm

    Sorry, I think I meant "Developer"

  • [deleted] replied
    March 6, 2021 at 9:31pm

    Hi, Grant!

    Thank you for your inquiry.

    Yes, with the Developer license you will be able to activate Amelia on an unlimited number of domains.

    Please note that we don't have sub-accounts, so only you will be able to access the account on the TMS Store, manage the domains and contact our premium support. 

    If you're interested in the affiliate program, you can find more information about it here.

    We would be glad to answer any other questions you may have. 

    Best Regards.

  • Grant Holmes replied
    March 6, 2021 at 10:04pm

    Thanks Liza,

    (I love how ya'll keep the same tech on a ticket!!)

    So to be sure I understand:

    1) With the Dev License, I can install this all over the planet, BUT a given site will not have access to tech support more than anything else (would have to come back to me)...

    2) Affiliate: People would buy/own their license. (doesn't matter who installs/configures)

    Yes??
    G

  •  1,894
    Miloš replied
    March 8, 2021 at 12:56pm

    Hi Grant,

    Lisa is out of the office today, but I will confirm with you. 

    1) Yes, you can install the plugin on websites, but you can not sell the purchase code, you can be the only one racing to our support.

    2) Yes, if you are our affiliate partner, people can buy via your link, and they will own the license, it does not matter who will configure it. And with each purchase, you will earn a 30% commission. SO you will earn with ass each time someone but the plugin via your affiliate link. 

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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  • Grant Holmes replied
    March 8, 2021 at 1:29pm

    Thanks! I appreciate the clarity. 

    G

    (You can close this!)