Okay
  Public Ticket #2710217
I can not download the update.
Closed

Comments

  • Vincent Palafox started the conversation

    The download link is expired. I have not downloaded the update, even once.

  • [deleted] replied

    Hi, Vincent!

    Thank you for choosing Amelia.

    It seems like there's a bug. I apologize for this inconvenience.

    Please update the plugin manually following the steps below:

    Check if the option Delete plugin tables is disabled in Amelia -> Settings -> Activation before updating the plugin manually ( it is disabled by default, but just in case). If this option is enabled, deleting Amelia on the Plugins page will delete Amelia tables and data from the database as well.

    1) Download the zip from our store

    2) Use FTP to open /yourwordpressfolder/wp-content/plugins

    3) Delete existing ameliabooking folder

    4) Upload previously downloaded ameliabooking folder through FTP to plugins folder (unzip it)

    5) Go to WP-admin panel, open Plugins section

    6) Deactivate Amelia Plugin, and then activate it again

    7) Clear server and browser cache

    Hope that will help.

    Best Regards. 

  • Vincent Palafox replied

    Thank you, I was able to download the update this way.

  • [deleted] replied

    Hi, Vincent!

    I'm glad to know the issue was resolved.

    Please feel free to contact us if you have any other questions.

    Best Regards.