On my website, a user should be able to choose an employee and the location. But it seems that employee can be only in one location. Is it possible to make it available for the user to choose the location as well?
You can set your employees to work on different locations at different times. You choose one default location in the Details tab for that employee, but when you go to the Work Hours tab you can set different work time periods for each day in the week and assign different services and locations to each work time period.
When you click on the 'pencil' icon you can edit that work time period, and by clicking on the '+' sign next to Apply to All days you add a new work time period.
There isn't a possibility to set different locations for one work time period, though, if that is what you want to achieve. If this is what you need, you can create a custom field for the services where customers can choose one of the options that you set or write their own address or similar. You can read more about custom field following this link.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Thanks for the reply. The custom field would do for me. Is there any way I can use it in the notification email? I can see I can add a label for the field, but what placeholder it would be in email notifications?
You are welcome. Yes, when you create a custom field in Amelia you will see a placeholder for that custom field in the placeholders list on the Amelia Notifications page , so you can add it to the email notification sent to customers/employees - the custom field would contain the information/answer from the customer for that custom field.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
On my website, a user should be able to choose an employee and the location. But it seems that employee can be only in one location. Is it possible to make it available for the user to choose the location as well?
Hello DoctorZoidberg,
Thank you for your purchase.
You can set your employees to work on different locations at different times. You choose one default location in the Details tab for that employee, but when you go to the Work Hours tab you can set different work time periods for each day in the week and assign different services and locations to each work time period.
When you click on the 'pencil' icon you can edit that work time period, and by clicking on the '+' sign next to Apply to All days you add a new work time period.
There isn't a possibility to set different locations for one work time period, though, if that is what you want to achieve. If this is what you need, you can create a custom field for the services where customers can choose one of the options that you set or write their own address or similar. You can read more about custom field following this link.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Thanks for the reply. The custom field would do for me. Is there any way I can use it in the notification email? I can see I can add a label for the field, but what placeholder it would be in email notifications?
You are welcome. Yes, when you create a custom field in Amelia you will see a placeholder for that custom field in the placeholders list on the Amelia Notifications page , so you can add it to the email notification sent to customers/employees - the custom field would contain the information/answer from the customer for that custom field.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.