Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
All of my services, employees, and packages have all been erased. One moment there, the next it was completely gone.
Hello Vincent Palafox,
Thank you for your purchase.
Could you please tell me do you have this issue in the back-end of Amelia?
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
I have this same issue. All services just disappeared and I can't add anything new.
Hello Vg,
Please open a private ticket, so you can share access to your website if needed and we will gladly help out in resolving the issue you have on your website. Thank you!
Thank you Marija, it seems that everything is back.
You are welcome, Vincent. Glad to see that, thank you for letting me know.
If you have any other questions or issues , feel free to open a new ticket and we will gladly help out.
I have this same issue. All services just disappeared and I can't add anything new.
Help :(
Hi br4nco,
I see you opened a new ticket regarding this matter so we will help out there. Thank you.
If you have any other questions or issues , feel free to open a new ticket and we will gladly help out.
Help me ...
Hello br4nco,
I see my colleague helped out with the issue. Apologies for the later response and solution, but we don't work on weekends. Thank you for your patience and understanding .
If you have any other questions or issues , feel free to open a new ticket and we will gladly help out.