We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello :)
1. Is it possible to let the customers pay while they book?
2. If not, is there an option to auto send SMS after X days/hours or on a specific day of the month?
Thank you!
Hello Rani,
thank you for showing interest in Amelia!
Yes, if you enable online payments, such as Paypal, Stripe, or WooCommerce, customers will be requested to pay within the booking process (they will choose date, time, will be shown the price, and taken to the respective payment gateway window to proceed with payment in order for the booking to be completed).
Thank you!