Can you tell me the best way to set up 2 way syncing with gmail calendar?
We would like to achieve the following:
1) appointments can be made using Amelia via the website - these automatically populate the calendar and populate the appointments view.
2) appointments manually added into the back end of WP Amelia, when people call in - how can these be automatically added to the gmail calendar (predominantly to ensure that website bookings don't book into an unavailable slot.)
If this isn't the correct process how do we enable bookings to be made / added either online or manually which will both populate the calendar AND the appointments view in Amelia.
Basically, once your Employee's Google calendar is connected to his/her profile, new bookings will be sent to the calendar (no matter if they were made from the front-end or back-end). The busy slots, created in Google calendar and/or transferred there from Amelia, won't be available for new bookings.
It is impossible to show events from the Google calendar in Amelia, so you will be able to see all the busy slots in Google calendar (Calendar's events and Amelia's appointments) but only Amelia's appointments in Amelia.
Can you tell me the best way to set up 2 way syncing with gmail calendar?
We would like to achieve the following:
1) appointments can be made using Amelia via the website - these automatically populate the calendar and populate the appointments view.
2) appointments manually added into the back end of WP Amelia, when people call in - how can these be automatically added to the gmail calendar (predominantly to ensure that website bookings don't book into an unavailable slot.)
If this isn't the correct process how do we enable bookings to be made / added either online or manually which will both populate the calendar AND the appointments view in Amelia.
Thanks
Hi, Samantha!
Thank you for your inquiry.
Basically, once your Employee's Google calendar is connected to his/her profile, new bookings will be sent to the calendar (no matter if they were made from the front-end or back-end). The busy slots, created in Google calendar and/or transferred there from Amelia, won't be available for new bookings.
It is impossible to show events from the Google calendar in Amelia, so you will be able to see all the busy slots in Google calendar (Calendar's events and Amelia's appointments) but only Amelia's appointments in Amelia.
Hopefully, this information will help.
Best Regards.
Thank you for the update - that makes sense
I'm happy to help
Please feel free to contact us if you have any other questions.