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  Public Ticket #2707682
Load time is slow on amelia calling page
Closed

Comments

  • Julien Binder started the conversation

    All other pages load fast except the page where I call Amelia booking. I am using WP Rocket. Kindly let me know any resolution.

  • [deleted] replied

    Hello Julien, 

    Thank you for your purchase. 

    When you just get the spinning wheel, without it ever loading, it usually indicates that you're missing one of the following:

    • Category and service
    • Employee
    • Employee is not assigned to a service
    • Employee doesn't have working hours configured

    If you created these, please check if the duration of the service (+its buffer times) can fit in the employees' work hours, and if the option Show service on-site is enabled in each Service modal on the Services page.