We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi. I'm going to buy this plugin but I have a doubt about the basic version. What do you mean with the lack of the 'packages of services' feature????
Wich services are included in this feature??? Thanks
Hi, Xavier!
Thank you for your interest in Amelia.
Packages is a new feature that allows creating packages of multiple appointments (of the same or different services). Packages can have the duration and a preset number of appointments included. Also, it's a good option to offer multiple appointments for a discounted price. You can see more information here.
Also, you can test how Packages work from the front-end on our demo website (Packages are marked with the label "packages", the rest are just usual services).
As you already know, Packages are available only in Pro and Developer licenses.
If you have any other questions, please let us know.