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  Public Ticket #2707487
Amelia problems with loading events
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Comments

  •  2
    Janis Angele started the conversation

    Hello

    From the moment I've editted the events by adding a tag, something went wrong....

    I cannot edit or delete the events, when I click on the buttun "edit" it keeps loading.  On the frontside the events whith shortcode [ameliaevents tag='Bezoek'] aren't visible.

    I've tried to disable all my plugins, but the problem stays....

    Tank you for your time.

  • [deleted] replied

    Hi, Janis!

    Thank you for choosing Amelia.

    Please make sure you updated Amelia. We released the new update, so now it's supposed to be version 3.1. After that, test editing Events again.

    If it doesn't help, please create a new WP Admin with an email address you didn't use before and try to create/edit Events. It could be that, you tested bookings being logged in as Admin and now your roles are mixed, that's why you cannot edit Events.

    Also, make sure you used the Bezoek tag in the Event modal without any symbols or the word "tag" itself:

    9214062018.png


    Please copy and paste the [ameliaevents tag='Bezoek'] shortcode to the booking page in order to make sure all the symbols are correct.

    Hope that will resolve the issues.

    Best Regards.

  •  2
    Janis Angele replied

    Hi Liza


    Yes, I made a reservation while I logged in.  I think your answer will solve my problem.

    Thank you very much for your time!


    Kr

    Janis

  •  2
    Janis Angele replied

    Hello!

    Unfortunately, it didn't work...  I made a new admin, logged and removed old admin.  I did the update.  But still I can not edit or delete the events.  

  •  2
    Janis Angele replied

    Soory for all the messages, but I deleted the plugin and reinstalled: problem solved!

  • [deleted] replied

    Hi, Janis!

    That's great! I'm glad to know the issue was resolved.

    Yesterday we released the new Amelia version 3.1. Please make sure you updated your plugin after installation.

    Also, please, try to avoid booking appointments being logged in as Admin or using the same email address for different roles (Admin, Employee, Customer) in the future. In order to book appointments from the front-end while you're logged in, you can use incognito mode.

    If you have any other questions, please let us know.

    Best Regards.