As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Request Headers:
---
Request URL: https://www.domain.de/wp-admin/admin-ajax.php?action=wpamelia_api&call=/settings
Request Method: POST
Status Code: 500
Remote Address: 88.198.212.115:443
Referrer Policy: strict-origin-when-cross-origin
access-control-allow-credentials: true
access-control-allow-origin: https://www.domain.de
cache-control: no-cache, must-revalidate, max-age=0
content-type: text/html;charset=UTF-8
date: Tue, 02 Mar 2021 11:41:14 GMT
expires: Wed, 11 Jan 1984 05:00:00 GMT
referrer-policy: strict-origin-when-cross-origin
server: nginx
x-content-type-options: nosniff
x-frame-options: SAMEORIGIN
x-robots-tag: noindex
:authority: www.domain.de
:method: POST
:path: /wp-admin/admin-ajax.php?action=wpamelia_api&call=/settings
:scheme: https
accept: */*
accept-encoding: gzip, deflate, br
accept-language: de-DE,de;q=0.9,en;q=0.8,en-US;q=0.7
content-length: 64
content-type: application/json;charset=UTF-8
cookie: ...........
origin: https://www.domain.de
referer: https://www.domain.de/wp-admin/admin.php?page=wpamelia-customize
sec-ch-ua: "Chromium";v="88", "Google Chrome";v="88", ";Not A Brand";v="99"
sec-ch-ua-mobile: ?0
sec-fetch-dest: empty
sec-fetch-mode: cors
sec-fetch-site: same-origin
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 11_2_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.182 Safari/537.36
x-requested-with: XMLHttpRequest
action: wpamelia_api
call: /settings
{customization: {hash: "7R9Ou14dDq", primaryColor: "#B12323"}}
customization: {hash: "7R9Ou14dDq", primaryColor: "#B12323"}
Response:
---
{"message":"error evaluating function `fade` The first argument to fade must be a color index: 12423"}
Hi, Svea!
I apologize for the delayed response.
Please open Amelia -> Customize page, click on "Reset" and then on "Save".
That should resolve the issue.
Best Regards.