We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Request Headers:
---
Request URL: https://www.domain.de/wp-admin/admin-ajax.php?action=wpamelia_api&call=/settings
Request Method: POST
Status Code: 500
Remote Address: 88.198.212.115:443
Referrer Policy: strict-origin-when-cross-origin
access-control-allow-credentials: true
access-control-allow-origin: https://www.domain.de
cache-control: no-cache, must-revalidate, max-age=0
content-type: text/html;charset=UTF-8
date: Tue, 02 Mar 2021 11:41:14 GMT
expires: Wed, 11 Jan 1984 05:00:00 GMT
referrer-policy: strict-origin-when-cross-origin
server: nginx
x-content-type-options: nosniff
x-frame-options: SAMEORIGIN
x-robots-tag: noindex
:authority: www.domain.de
:method: POST
:path: /wp-admin/admin-ajax.php?action=wpamelia_api&call=/settings
:scheme: https
accept: */*
accept-encoding: gzip, deflate, br
accept-language: de-DE,de;q=0.9,en;q=0.8,en-US;q=0.7
content-length: 64
content-type: application/json;charset=UTF-8
cookie: ...........
origin: https://www.domain.de
referer: https://www.domain.de/wp-admin/admin.php?page=wpamelia-customize
sec-ch-ua: "Chromium";v="88", "Google Chrome";v="88", ";Not A Brand";v="99"
sec-ch-ua-mobile: ?0
sec-fetch-dest: empty
sec-fetch-mode: cors
sec-fetch-site: same-origin
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 11_2_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.182 Safari/537.36
x-requested-with: XMLHttpRequest
action: wpamelia_api
call: /settings
{customization: {hash: "7R9Ou14dDq", primaryColor: "#B12323"}}
customization: {hash: "7R9Ou14dDq", primaryColor: "#B12323"}
Response:
---
{"message":"error evaluating function `fade` The first argument to fade must be a color index: 12423"}
Hi, Svea!
I apologize for the delayed response.
Please open Amelia -> Customize page, click on "Reset" and then on "Save".
That should resolve the issue.
Best Regards.