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  Public Ticket #2707067
Error 500 when saving Customizations
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Comments

  •  1
    Daniel K started the conversation

    I just bought your plugin but when i save customizations (like changing color) i receive a error 500.

  •  1
    Daniel K replied

    ...and JavaScript seems to not load correctly.... it worked in the beginning but after saving customizations it doesn't work at all

  •  1
    Daniel K replied

    Resolved it by myself - just reset to defaults (by clicking the button) and fill out all fields!

  • [deleted] replied

    Hi Daniel,

    thank you for the kind inquiry, and for letting me know that the issue is resolved.

    Yes, unfortunately, this does happen on the first try of Customization; however, it is not something that will occur later - one Reset is enough.

    If you have further questions, please feel free to let me know!