We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Is there a way in the calendar invites to both employees and customers (ics files), to include the zoom link when a zoom call is generated?
Hello Jimbo Clark,
Thank you for your purchase.
There isn't such possibility with Amelia's current built-in features, unfortunately. You can suggest that as a feature request here.
The Zoom links (like other information about Amelia appointments) can be added to Google/Outlook calendars if these integrations are used in Amelia - and customers get an event invitation email for the event. https://wpamelia.com/configuring-google-calendar/
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.