For some reason it looks like the Amelia CSS is not created in the installation process or something is blocking it . Like Daniel K suggested, could you please go to Amelia -> Customize page and click on Reset then Save there and check if the issue will be gone then?
And if this doesn't help, if you have the SG Optimizer plugin, the issue is probably coming from there, please deactivate it and check if the Amelia issue is gone afterwards. If it is you will need to exclude Amelia/pages where Amelia is in that plugin's settings.
One user mentioned this helped them:
SG support helped me to figure it out. The problem was resolved by disabling Minify CSS, Minify HTML and Minify Java in the Frontend Optimisation Sg Optimiser settings page.
So you can try that out or reach out to SG Optimizer's support and ask them how to solve the issue.
It appears I can change most anything BUT the custom colors on my forms. I get a 500 error. Screenshot attached.
Hey Grant Holmes,
just go to customiazation and set back to default. Then it should work again and you can change colors too.
Hello Grant Holmes,
For some reason it looks like the Amelia CSS is not created in the installation process or something is blocking it . Like Daniel K suggested, could you please go to Amelia -> Customize page and click on Reset then Save there and check if the issue will be gone then?
And if this doesn't help, if you have the SG Optimizer plugin, the issue is probably coming from there, please deactivate it and check if the Amelia issue is gone afterwards. If it is you will need to exclude Amelia/pages where Amelia is in that plugin's settings.
One user mentioned this helped them:
SG support helped me to figure it out. The problem was resolved by disabling Minify CSS, Minify HTML and Minify Java in the Frontend Optimisation Sg Optimiser settings page.
So you can try that out or reach out to SG Optimizer's support and ask them how to solve the issue.
Let me know if this helped!
Thank you for helping out, Daniel K!
The "reset" did it! Thanks!!
Glad to see that the issue is gone, thank you for letting me know. You are welcome!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.