We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2706128
SMS messaging service
Closed

Comments

  • Ken started the conversation
    March 1, 2021 at 12:48pm

    Hi,

    Could you confirm 

    • if the SMS service is available in the Republic of Ireland and how much each SMS costs.
    • Does my client have to apply for this service directly with you via their website ?

    Thanks

    Ken

  • [deleted] replied
    March 2, 2021 at 2:36pm

    Hi Ken,

    thank you for the kind inquiry!

    • Yes, the SMS notification service is available in Republic of Ireland; I am forwarding the price list to you in the attachment.
    • The Administrator needs to enable and manage this option trough Amelia plugin. When you log in into your WordPress account you can activate this in the Amelia > Settings > Notifications. You can find out more about the setup here.

    I hope this helps!